Consulting Services:
Workplace
Learning Systems
When people enter new jobs in
critical work groups, it is in the company’s interest to get them up the
learning curve to mastery performance as quickly as possible.
An employee has learning opportunities from many different sources. These include the company’s training
department, academic institutions, learning by doing, learning from peers
on the job, self-reading, and self-education. The problem with this is
often confusion, lack of support for learning from the boss, and an
unorganized learning program. This results in a learning curve that is
much longer than needed with the consequences of substandard performance
while the new employee is working up the curve toward mastery.
The Workplace Learning
System is a way to organize learning in the work group in order to
systematically take advantage of all the available sources of learning and
bring new employees up the learning curve at the maximum practical rate.
The following are some of the key features of a Workplace Learning System:
- Local management sets the goals, assigns the
resources, supports the learning process, and holds the participants
accountable.
- Learners have a job Performance Model that
spells out their responsibilities, tasks, work products, standards of
performance, and the required skills and knowledge to perform.
- Learners have an individualized learning plan
that gets them to mastery performance in a specified time, with specified
learning activities to get them there by taking advantage of company, academic,
on-the-job, e-learning, coaching, and other opportunities.
- Learners have a personal job coach—someone who
knows the job and can guide them through the learning process
efficiently.
- The management of the Workplace Learning System
is shared by the local managers, a workplace learning council made up of
members of the workforce, and at the beginning, at least, by a performance
consultant.
- Management receives regular measured learning
results.
We offer a
systematic process for installing Workplace Learning Systems. Our
preferred method is to work with your internal performance consultants so
that they can install Workplace Learning Systems wherever needed in your
company. We are also willing and able to play the performance consulting
role and perform the installation work for you.
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