Books

The Training & Development Strategic Plan Workbook. Raynold A. Svenson and Monica J. Rinderer, Prentice Hall, 1992 (Winner of ISPI International Award)

The Quality Roadmap: How to Get Your Company on the Quality Track and Keep It There. Ray Svenson, Karen Wallace, and Guy W. Wallace, AMACOM and Quality Resources, 1994

performance-based Employee Qualification/Certification Systems. Ray Svenson and Guy W. Wallace. The Svenson & Wallace Press, 2008. Available as a PDF download (3.73 MB)

Articles

Ray has published numerous articles in national journals, some of which are available on this Web site in PDF format. If you do not have a copy of Adobe Acrobat Reader, click here to take you to Adobe's Web site to download the program for free.

• "Integrating e-learning Into McDonald's Worldwide On-the-job Restaurant Learning System" by Michael Hendon and Ray Svenson, published in Workplace Training and Learning, Cases from Cross-Cultural Perspectives, Pearson Prentice Hall, 2005

• "Implementing Workplace Learning Systems—An Innovative Case History at Boeing" by Ray Svenson and Terry L. Lott and Robert D. Clarke (The Boeing Company Employee Training and Development Group) (This is the original manuscript to the chapter published in Building Learning Capability Through Outsourcing, ASTD, 2000)

• "Winning Every Time—Six Ways to Make Large-Scale Performance Interventions Succeed" by Ray Svenson (This is the original manuscript to the article published in ISPI's P&I Journal, December 2003.)

• "Learning Systems for the New Millennium" by Ray Svenson (This is the original manuscript to the article published in ISPI's Performance Express, February 2004.)

We will add more articles as they become available. Thank you for your patience.

Presentations

Ray has presented at numerous international conferences throughout his career. We will add more presentations as they become available.

• "Business-Driven Learning and Development Strategy" a 2 day workshop presented at both the ISPI and ASTD International Conferences in 2005

• "Winning Every Time: Six Ways to Make Large-Scale Performance Interventions Succeed" presented at the 2004 ISPI International Conference in Tampa, Florida (Masters Series Presentation)

• "Integrated Leadership Development Strategy" presented with Jody Zanton (Johnson Controls) at the 2003 ISPI International Conference in Boston, Massachusetts

• "Organization Frames" presented with Alan Ramias presented on April 13, 2003 for ISPI

• "Workplace Learning Systems Overview" presented February 26, 2003

• "Learning & Development Strategy in the Global Wired World" presented at the 2002 ISPI Performance Improvement Conference on April 24, 2002

ISPI Task Force

Ray facilitated a blue-ribbon ISPI task force working to clarify Human Performance Technology. Click here for the presentation. If you are interested in viewing the full report, it is available on the ISPI Web site (go to www.ispi.org, scroll down the page, then click on the link to take you to the "Presidential Initiative Task Force to Clarify the HPT Value Proposition").

 

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